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Return Policy

The satisfaction of our customers is of the utmost importance to us at Pink Ivori. If you are not satisfied with a purchase, we will happily replace or exchange items, upon receipt of the returned original product, within 7 days. Please contact us via telephone within 48 hours of receipt for an authorized return. Only authorized returns will be accepted. Call us at 1-800-706-4182 for return information and authorization.

  • Refunds due to our error will be issued a call tag at our expense. 
  • Refunds are for the product price minus shipping charges incurred.
  • Refunds will be applied after we receive the gift in the original condition.
  • Personalized items cannot be refunded.