Pink Ivori currently ship within the Continental United States, utilizing Fed Ex or the United States Postal Services, unless otherwise requested or specified. International Shipping is through USPS.
Shipping time varies, depending upon the Fed Ex shipping schedule. Please provide complete address, including street, apartment or suite number, city, state and zip code. Whenever possible, please include a telephone number for the recipient. Complete addresses and telephone will help to avoid a re-delivery charge.
Re-delivery charge will be calculated based on the gift and delivery area.
Re-Routing a package to another address will be $16.00 as charged by FedEx.
We are unable to deliver to P.O. Boxes with Fed Ex, all P.O. Addresses will be shipped via USPS.
CLAIMS: For in-transit damages, claims must be filed according to the individual carrier's rules. Should your gift be damaged while being shipped, please be sure to retain all packaging in order to process your claim.
It is our policy to submit all claims for lost or stolen packages. Refunds are based on the carrier's decision after they provide proof of delivery. If your recipient has a signature release on file, please remember that FedEx will leave the package on their property without a signature.